Pet Chance is in maintenance mode.

Reason for maintenance mode:


10/4/17 - Our credit card processor, WePay, changed the way they accept credit cards. The policy they implemented is completely appropriate to maintain web security standards. Unfortunately, this change was made without notice to Pet Chance and our site suddenly stopped accepting credit card transactions without warning.

We are working to fix this problem as quickly as we can. We do not have an estimate as of now when we will come back online. We sincerely apologize for the inconvenience.Please know that all donations made previosuly were properly recorded and allocated to the correct Chances.

Please email us at support@petchance.org if you have any questions or concerns.


UPDATE 6:20pm ET 10/4/17: After reviewing the web code involved, it has been determined that a very significant effort will be required to enable Pet Chance to operate with the new web security standard (called TLS 1.2). Pet Chance is unlikely to resume operation in the very near future due to this. We will continue to add updates here as they become available. All donations raised to-date will be made available to the Chances that raised them!


UPDATE 10/5/17: Further code review has revealed that it will require a significant re-write of Pet Chance code (with a need to replace the Ruby on Rails version currently in use) to bring the system back. We are evaluating the feasibility of this exercise. Again, we want to emphasize that all data is safe and intact - all Chance funds will be distributed properly no matter what. Thank you for your patience.


UPDATE 12pm ET 10/5/17:
We regret to announce that the resources (time/money) to re-write Pet Chance and allow it to continue operating are insufficient at this time. Early next week we will begin reaching out to current pet owner clients to close the loop on active Chances. If you have an active Chance for your pet and need a payment made, no problem. Please email us at support@petchance.org and we will work with you with the same high level of responsiveness and service we have always provided.
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